The Phoenix Veterans Affairs office is still improperly canceling veterans’ appointments, has built up a new backlog of cases — and at least one veteran is likely dead because of it, the department’s inspector general said in a new report Tuesday.
Two years after they first sounded the alarm about secret waiting lists leaving veterans struggling for care at the Phoenix VA, investigators said some services have improved, and cleared the clinic of allegations that top officials ordered staff to cancel appointments. -- More...