- Forbes
Watching President Obama hit the "reset" button in Moscow this week, I was reminded of one of my own New Age encounters in Russia, about 14 years ago. Then, working as bureau chief for The Wall Street Journal in Moscow, I was on the receiving end of a shipment of new computers for the office. After much wrangling, delay and expense, they finally arrived. But the first one we unpacked would not boot up. The Russian customs service, in its own version of "reset," had stripped out the hard drive before turning over to us the hollow shell.