Brit Patients Don’t Complain Because Nothing Can be Done

Ever get a speeding ticket? Have you looked at that ticket in your hand and for a brief second imagined that you’d go right down there to that court and dispute it? But, then you realize that there is simply nothing you can do. No judge or police officer will care what really happened. You realize that government won’t do a thing for you. So, you sigh and just send in a payment.

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Now take that feeling of helplessness, that surety that government is a faceless, impersonal and uncaring beast and realize that it will be that cold monster giving you your healthcare if Obama gets his way. The Brits have already realized this and that is why almost one in three national healthcare patients that have problems with their service don’t bother to complain to government. After all, it’s government and there is nothing anyone can really do to help.

Almost one in three patients in Scotland experience problems with their NHS care, but it goes unrecorded because many believe nothing will be done. A report commissioned by the Scottish Health Council highlighted poor communication and staff attitude as the most persistent problems, but found “significant” barriers to making a complaint. In all, almost one-third of patients had encountered a problem with the NHS, but 53% of that group did not complain about the service they received, with many saying that it “wouldn’t make any difference”.

This is the hell that President Obama wants visited on every American. A healthcare system that gives no choice, offers no customer service or satisfaction, and builds a brick wall between provider and patient so that problems remain impossible to address. Of course, the same report I mention above goes on to say that the National Health Service says that most people are satisfied and that their offices did a good job responding to complaints. But, what would you expect the government office to say when asked how well they are doing? Sorry, but it is a bit hard to believe that a government office is doing well when it is the government office we are relying on to tell us how well things are going! In any case, the feeling of resigned frustration, the despair of giving up on government solutions is common among British health customers. It will also become the helpless feeling that American ones have once Obamacare is passed.