Insiders Detail Culture of Secrecy at California’s ObamaCare Exchange

The agency is masking its shortfalls because it is, in essence, a sales organization.


Insiders Detail Culture of Secrecy at California’s ObamaCare Exchange
Aiden Hill’s introduction to the secretive culture at Covered California came in his first days on the job.

He had just been hired to head up the agency’s $120 million call center effort when he emailed a superior April 18, 2013, and got a text message in reply:
Please refrain from writing a lot of draft contract language in government email … And don’t clarify via email … No email.
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