No ship was to slow down for search-and-rescue; nothing was to get in the way of the mission. Several weeks ago, during one of the Stanley Cup semi-final games, a player was hit hard, fell to the ice, got up with difficulty, hobbled towards the bench and disappeared down the “tunnel”. The game went on, uninterrupted. Here too, the mission – entertaining millions – took precedence.
But when two municipal workers on a crew attempting to repair a catastrophic infrastructure failure in a major North American city are injured, the work immediately halts. Although the broken item serves a function vital to civilization and life itself, the mission of restoring water supply as quickly as possible becomes secondary. This happened 10 days ago, a week after the rupture of a high-pressure water main in Calgary had sent water shooting up out of busy 16th Avenue, triggering frantic 911 calls and initiating a “one week” repair saga that as of this writing is still weeks from completion.
The two injured workers were taken to hospital (thankfully, with non-life-threatening injuries) and the repair work eventually resumed the next day. But the interruption, piled atop days of confusing, contradictory, self-serving and at times seemingly false explanations and promises from senior city officials and embattled mayor Jyoti Gondek, generated further mistrust and anger among Calgarians over their city bureaucracy’s inability to operate the basics and get things fixed when something breaks down. The safety stand-down came on the very day the city had originally promised to restore water service, a time when every hour was precious, when the sacrifices by city residents and businesses were still bearable, when a return to normality seemed imminent. So why imperil the mission with nearly 24 hours of navel-gazing?