Dough lost in translation

By -- Dennis Fitzgerald—— Bio and Archives--March 28, 2018

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A recent discussion with a friend from the Bakery industry reminded me of the line from the classic British comedy ‘Fawlty Towers’ - He’s from Barcelona!

Their business was having trouble taking orders from some small franchises as no one there spoke any English. Although people should retain their culture and language there is a need for a minimum level of contact with others. If you cannot place an order then you cannot get any products into your shop.

We all need to rise to the occasion and connect with our neighbours and community and this involves everyone learning how to communicate directly although the use of online supermarket ordering systems could be modified to work with any industry and their needs.

Let’s keep what we have already got and then go out there to gain more, especially language skills, so we can contribute more.



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Guest Column -- Dennis Fitzgerald -- Bio and Archives | Comments

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