Hello Hydro One Customer Communications;
I just received my letter telling me about how Hydro One is charging me even more for my hydro consumption.
I congratulate you on your imaginative verbiage about how you are helping me to be in control of my hydro usage.
Apparently it is irrelevant that many people work 5 and 6 days a week and don't have a choice about whether or not to use electricity between the hours of 5 and 9 p.m. during the week.
For some reason you appear to think that by being ball-and-chained to the washing machine on our one day off every weekend, we are in control. Or perhaps you think we should just forgo sleep altogether, and do cleaning between midnight and 6 a.m.
You dictate (with government blessing, of course) what we pay. You dictate when the prices increase. You dictate the date that the bill is due. Tell me, what are we in control of?
The TOU will doubtlessly be used as a self congratulatory tool; evidence of 'responsibility' and 'eco-friendliness', so that the executives' large salaries and lavish bonuses can be justified, while the rest of us worry about how we are going to afford our monthly bills.
I look forward to notification in the very near future that the 'debt reduction' charge has been removed from the bill. Since you can afford to pay your staff so well, and can afford a vast array of brand new vehicles, surely the debt must be nearly paid off by now.
Similarly, I eagerly await notification that my rates are going down, because the McGuinty government has saved you so much money with the HST, so naturally you are going to pass those savings on to the consumers.
