'Bulky Diplomacy' Is My Approach To Retail Security.

My approach to retail safety creation can be called 'bulky diplomacy': a role forged over the years at endless events and establishments.

The 'bulky' part is in recognition of my nearly 300 pound physical build which is trained to be as much a visual deterrent as for functional fitness and situational self defense.

The 'diplomat' dimension comes from my not only greeting patrons but also advising them about the sales room, men's section and current store specials.

I'm not required to do this, by-the-way.

'Bulky diplomacy' seeks to connect and protect, shoppers.

Communication is a big part of my theory on how to secure spaces. I enjoy offering good energy and hopefully having it recognized as such by folks spending their hard-earned money.

One female customer paid me the supreme complement last month by saying I was the best sales person inside the store.

Full disclosure: I'm not a sales person nor play one online. All I'm doing is figuratively pointing our mostly female clientele in the direction of merchandise they came to purchase.

So, along with threat assessment and incident response, polite 'bulky diplomacy' is my approach to retail security where customer service is as important as playing 'cat and mouse' with shoplifters and disruptive people.

Nadra Enzi aka Cap Black addresses 'anti safety' theory and policies through advocacy and consulting.

EVENT AND EVERYDAY PEOPLE PROTECTOR. ADVOCATE.

Nadra Enzi AKA Cap Black is a philosophical protector specializing in security management beside event organizers and owners of establishments serving the general public. (Substack)

Cap Black is a contributor to Canada Free Press, a security writer on touchy topics; security advisor/founder of Borrow A Brother volunteer safety escorts for female friends concerned about carjackings robbery and sexual assault. $realbrocap on Cash App