Too many air passengers fly with phony support pets, critics say

With the holiday travel season now here, many air passengers are boarding the plane with service dogs and emotional support animals — a practice that critics say is open to fraud. How do airlines know whether these pets are true service animals and not impostors wearing an official-looking vest bought online for $39.99? The answer is, they don't. Critics say many travelers claim their pets are service or emotional support animals because they don't want to pay for them to travel. -- More...