A memorandum dated 24 December 2010 signed by TSA Director John Pistole and Deputy Administrator Gale Rossides was sent to all Transportation Security Administration (TSA) agents, praising the advances made by the TSA this year. Not all federal agents who received this memo were in agreement with the reported strides made by the TSA as Pistole alleges, with some calling the memo "pure propaganda" and "boldly inaccurate." One problem, according to the federal officials interviewed about this memo, is that Pistole and Rossides misrepresented the facts to his employees about the public support the TSA has received about their enhanced screening procedures.
