WhatFinger

Comcast apologizes for Kafka-esque 'customer service'

Behold, one man's hellish nightmare while trying to cancel his cable TV service


Most Americans will tell you that, in terms of providing sheer amounts of irritation, the cell phone company and the cable company are locked in a never-ending battle. They almost invariably top the list of services we want, provided by companies we despise. Virtually everyone has some nightmare story about dealing with these providers, but it's usually personal. Something you share with your friends as part of a conversation that begins with "Oh yeah, well let me tell you what MY cable company did...."
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